Is an automatic reservation made when booking online or is a request only sent?
When you fill out the vehicle reservation form, the vehicle you choose will automatically be reserved in your name and the reservation will be secure!
Is it necessary to have a driver's license and passport when booking a vehicle?
It is not necessary to leave information from the documents when booking the vehicle, but it is important that you have the documents when picking up the vehicle and filling out the rental agreement.
What does it take to enroll in an online booking of data to make a booking secure?
All you need to do is enter your name, surname, contact phone number and e-mail. If you pick up the vehicle at the airport, then it is necessary to enter the flight number in order to be able to track that flight.
Is it necessary to have a credit card for the deposit?
It is not necessary to have a credit card, but in that case the deposit will be increased if it is left in cash. The amount of the deposit is indicated when booking the vehicle.
Is it possible to cancel a reservation free of charge?
There will be no additional charge for canceling a reservation, but please let us know in a timely manner so that we know when we can dispose of this vehicle.
Can the reservation be changed before taking over the vehicle?
Of course, our customer service is available to you 24/7. You can change or cancel the reservation by e-mail [email protected] or by phone +381603994394
Do I have additional or hidden costs when booking a vehicle?
You have no hidden or additional costs. When booking, the computer calculates the total price and you are obliged to pay exactly that much when you pick up the vehicle.
What if I happen to book a vehicle online and that vehicle is not available?
This is very difficult because the availability of the vehicle on the site is automatically updated but if by any chance this happens you will get a higher class vehicle at the same price.